FREquently asked questions

What materials are your rings made from?

Our rings are crafted from 10K gold, 24K gold vermeil, and 925 sterling silver, offering a range of styles to suit your preference.

How do I find my ring size?

It’s easy! Check out our Ring Size Guide for all the details you need to get the right fit or visit a local jeweller for an accurate measurement.

Do you offer custom ring designs?

No, we currently do not offer custom ring designs.

Do you offer ring resizing services?

We currently do not offer resizing services.

Do you offer engraving services?

No, we do not offer engraving services at this time.

Are your rings suitable for everyday wear?

Yes, our rings are durable for everyday wear. However, please note that 24K gold vermeil may wear over time with daily use.

Can I cancel or modify my order after it’s placed?

We currently do not have a system in place for cancelling or modifying orders after they are placed.

How long will it take to receive my order, and can I track it?

We offer free express shipping through Australia Post. Express shipping typically takes 2-3 business days. Once your order has been dispatched, you will receive tracking information to follow its progress.

Do you ship internationally?

Yes, we do offer international shipping. Costs and delivery times will vary depending on the destination.

What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, please contact us immediately, and we will arrange a replacement for you.